If you are using a credit card, your payment will be declined when the billing information you provided does not match exactly as your billing statement information. If you find your payment keeps getting declined, please refer to the sections below that are relative to your payment method before contacting our support staff (Include a screenshot of the error you see).
#Credit card processing for mac software#
If you decide you do not want to use this feature, you can remove Stripe from your lawnpro software account simple go to Settings-> Set up online payments, then click on the red "Disconnect Stripe" button.Solution home Billing & Accounts Billing & Payment My payment keeps getting declined. To enable this go to Settings-> Set up online payments, then click the "Add Fee to Invoices Paid by Stripe" button and choose to pass along the fees to your customers or charge a flat convenience fee. Lawnpro software also gives you the ability to charge a convenience fee when a customer pays online. If your customer chooses to, they can check the checkbox that says "Allow your lawn care business to charge this card for services rendered" In the client portal, click on "My Profile" then click to add a credit card. In the client portal, your customers can save a card for future use but also choose to allow you to charge this card as well. Click "Add a Credit Card" and ener the card information.Ĭustomer Saving a Credit Card and Allowing You To Charge It. Click the pencil icon to the right of that customer's name. To do this go to any customer's profile page by clicking on the customer button on the left side menu. This allows you to charge their card each month or as soon as work is completed. Save customer's credit card info to their profile is super easy. Saving a Customer's Credit Card on File. Once the credit card is successfully charged by Stripe, lawnpro software will create a payment against that invoice, and mark it as “Paid”.įinally, you will receive an email from lawnpro software notifying you that a payment has been received. The next time you send out an invoice via email, the message will include a payment link which brings your customers to your client portal for that particular invoice to view it and make an online payment. This fee can be the amount Stripe charges you or you can make it a flat fee This is in addition to the Stripe fees.Ĭharging Processing Fees to My Customers -īecause we are aware that some users are sensitive to paying processing fees, we have added a feature that enables you to pass the fees on to your customers making online payments. Lawnpro software charges a 1% processing fee for online payments for non-premium accounts. You can find out more about their fees here:įor premium paid accounts (Business Plan and Enterprise Plan), this is the only fee. Stripe charges 2.9% for credit card processing and. If you don’t have a website yet, you can provide a link to your Facebook / Twitter / Google+ page instead. Note: Stripe requires a link to your website during the setup process.
Once that’s configured, you’ll be all set for credit card processing. You can start the setup process by going to:įollow the instructions to set up your stripe account. Once the transaction goes through, lawnpro software will automatically create a payment against the corresponding invoice in the system, and mark it as paid. They will be able to pay you directly online, using their credit card. With this feature, you can email invoices to your customers with a link. Lawnpro software gives you the ability to accept credit card payments using (a payment processor).
Based on our data, almost one out of every four lawn care customers adds a tip when paying online! With credit card payment enabled, you should expect faster payments from your customers.Įnabling online payments, also allows you to collect a tip from your customers. By accepting online payments your customers can pay you invoices, depsits on work to be done and more.
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